Follow the above step for all the root and intermediate certificates.Certificate File: Select the downloaded certificate.Certificate Name: Give a certificate name (ex., Root-CA).Device > Certificates > Device Certificates > Import.Upload these certificates to the firewall.Download and install the missing certificate in the user machine manually. Intermediate CA: GeoTrust TLS DV RSA Mixed SHA256 2020 CA-1 - Intermediate CA certificate is 'not' available in the client machine.Root CA: DigiCert Global Root CA - Root Certificate is present in the client machine.The certificate chain is missing on the machine to complete the validation.The certificate used by Portal and Gateway is signed by an external certificate authority (CA).Access the portal URL from any browser on the affected machine will show the certificate warning.If the issue persists, contact your administrator." "Could not verify the server certificate of the gateway. GlobalProtect client throws below error message when a user tries to connect .
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